Order and Delivery
At Florento, we focus on providing the best possible value for our customers. To achieve this, we ship products directly from our trusted suppliers, allowing us to cut unnecessary costs on transportation, storage, and packaging. This means you enjoy high-quality products at a fair and affordable price.
- Choose your products → Add items to your shopping cart.
- Secure checkout → Pay safely via iDEAL, PayPal, Credit Card, Klarna, or other trusted providers.
- Order confirmation → You’ll receive an email with all details once your payment is processed.
- Shipping notification → As soon as your order is on its way, you’ll receive a tracking link.
👉 Need help placing an order? Contact us anytime at contact@florento.nl
- Netherlands & Belgium: 1–3 business days
- Other EU countries: 3–7 business days
- International orders: Delivery times vary depending on the destination
We always aim to ship your order within 24 hours (Mon–Fri). Orders placed on weekends or holidays will be processed the next business day.
- Free shipping on all orders above €50 (NL & BE).
- Orders below €50: flat rate of €4,95.
- International shipping fees are calculated at checkout.
Once your package has shipped, you’ll receive a tracking number via email.
- You can follow your order step by step until it arrives.
- If you haven’t received your tracking email, please check your spam folder or contact our support team.
- Please make sure your shipping details are correct before checkout.
- If a package cannot be delivered due to an incorrect address or refusal, the cost of re-shipping will be the responsibility of the customer.
- If your order is delayed, lost, or arrives damaged, our support team is here to help.
- Simply contact us at contact@florento.nl with your order number, and we’ll find the best solution (replacement, refund, or store credit).
At Florento, we stand for fast delivery, secure packaging, and worry-free shopping.
Your glow shouldn’t have to wait ✨
➡️ [ Shop Now – We’ll Deliver Fast ]
